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We are the UK’s largest municipal bus company and proudly owned by the City of Edinburgh, East Lothian, Mid Lothian and West Lothian councils. …
Reviews
Tripadvisor
3.5/5 · 292 reviews
5-star
33%
4-star
3%
3-star
5%
2-star
4%
1-star
55%
Recent reviews
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Jan 28, 2025
Lothian Buses wasting resources on services running empty while other lines are overcrowded. Drivers also try to make up for the lost time they accumulated in Edinburgh City Center so they speed over… Full review by S5913FOhannahg
Dec 22, 2024
Chris from whatever dept that phoned me about a complaint really needs a lesson on customer service. Blamed council for board being wrong and virtually said it was my fault for jumping on an earlier … Full review by W6896AFchrisg
Dec 9, 2024
Went on a tour around the depot and it was amazing as it was clean and safe for everyone. We had great fun looking at buses and cheerful drivers who were on ground and willing to answer any quick enq… Full review by okahjerryworks
We are not able to take enquiries about lost items over the phone. Please complete a Lost Property form and a member of the team will be in touch directly...
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