The Future Of Banking: When Data Transforms Into Action
While customer data has long been banking's most valuable asset, the real competitive advantage comes from converting data ...
Virgin Money Forced to Apologize After Chatbot Threatens to Cut Off Bank Customers Who Use the Word 'Virgin'
Financial services company Virgin Money was forced to apologize after its AI-powered chatbot threatened to cut off bank ...
Virgin Money chatbot tells off customer who typed word ‘virgin’
Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult. In a LinkedIn post published last week, ...
AI In Lending - The Hidden Tech Refining Your Bank Experience
As artificial intelligence (AI) continues to shape industries worldwide, its role in banking has quietly evolved behind the ...
The Financial Times11d
Virgin Money chatbot scolds customer who typed ‘virgin’
“Rest assured, we are working on it,” the bank said. “This specific chatbot is one that had been scheduled for improvements which will be coming soon to customers.” The bank declined to comment beyond ...
MarketWatch on MSN3d
Nvidia, Caterpillar and other winners and losers from DeepSeek’s emergence, according to JPMorgan
Nvidia — whose market cap dropped by $600 billion in a single day on the emergence of the Chinese AI chatbot DeepSeek — is ...
Commonwealth Bank launches new AI tool to 'reimagine banking': 'Faster and safer'
The country’s biggest bank has entered a five-year collaboration with Amazon Web Services (AWS), which it said marks the next ...