An internal investigation found some users used unauthorised programmes to buy tickets for a concert headlined by K-pop girl group NJZ – formerly known as NewJeans – at ComplexCon next month.

ComplexCon has seen a dip in brand sentiments after fans complained about the ticketing mix-up for the day featuring the headline performance by K-pop girl group NJZ, formerly known as NewJeans.

This is a veritable sea of suits. Similarly, ComplexCon took over all of the Las Vegas Convention Center’s West Hall on Saturday and Sunday. The Las Vegas ComplexCon event drew such headliners ...

Departing from the HYBE-owned label ADOR, NJZ’s transformation from NewJeans marks a significant moment in the K-Pop scene.

ComplexCon Hong Kong said it was now refunding ticket holders who filed complaints with the Consumer Council, or made formal enquiries with ComplexCon or Cityline on or before Thursday.

"A redebut like no other" - Fans react as NewJeans now rebranded as NJZ headline ComplexCon alongside Metroboomin & Zico (Image: Instagram.com/@newjeans_official) K ...

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Ticket vendor Cityline has denied any system irregularities involving online sales for the highly anticipated performance of K-pop girl group NJZ, formerly NewJeans, at ComplexCon Hong Kong next ...