Opinions expressed by Forbes Contributors are their own. William Arruda covers personal branding, leadership, and careers. Net Promoter Score® is a tool that’s traditionally used to measure a ...

Most surveys are tied to Fred Reichheld’s Net Promoter Score, or NPS, which measures how likely a customer is to recommend the brand to friends and family. It has been the most popular way to ...

Protocall Services, a trusted leader in ensuring access to behavioral health support and the creator of the Welltrack ...

Travel agents’ product knowledge and ability to offer in-person service and advice are their most valued attributes, according to a customer survey carried out on behalf of Aito.

AVANT determined its top vendors through NPS scores gathered from post-sale surveys that technology advisors filled out after the implementation process had ended, which were then vetted by data ...

BitRaser proudly announces achieving a 'World Class" Net Promoter Score (NPS), reaffirming its steadfast commitment to delivering exceptional customer satisfaction and success. HOUSTON ...

All Cloud by AVANT, a leading distributor of next-generation technology solutions. This prestigious award recognizes 11:11 Systems for achieving the highest Net Promoter Score (NPS) among all cloud ...