The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

These are the steps for setting up an IMAP device or email client for your QMUL email account. 1. Open your email client that uses the IMAP settings. 2. Enter your Name and QMUL email address. 3.

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

Kinetics (Kx) is an application used for external and student residential bookings, conferencing, external and internal catering bookings, external event management and marketing activities. How to ...

Students and staff of QMUL will receive a central account. As a student you will get an IT user account once your offer has been accepted. Your QMUL username (e.g ...

It is sometimes necessary for IT Services staff to remote into your machine to investigate a problem. During the remote session you will not be asked to share your password. If necessary you will ...

In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Teams are made up of channels. Each channel is built around a topic, like “Team Events,” a ...

Below are the steps required for MiCollab Softphone and Roaming Extension users to forward their phone calls to an external phone number, for example, a mobile phone. Adding Your mobile phone number ...

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...