In the legal industry, volatility, uncertainty, complexity and ambiguity (VUCA) (originally a military concept) have reshaped how law firms operate, requiring legal administrators to adapt to a ...
Aquant’s 2025 Field Service Benchmark Report highlights key findings on the metrics essential for service success, including a new analysis of Avoidable Dispatch Rates for service technicians. By ...
A new Hearts & Wallets survey shows financial advisory clients want proactivity, but too often are not getting it.
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