Two key tools that help organizations achieve this are the Employee Net Promoter Score (eNPS) and performance reviews. While these tools serve distinct purposes, their interaction offers powerful ...

Paige Maisonet, Chief People Officer at Newfront Newfront Promotes Paige Maisonet to Chief People Officer San Francisco, Jan.

When employees are empowered, they can respond quickly to challenges and opportunities, driving innovation that is sellable ...

And the results speak volumes: superior stock performance, higher customer satisfaction (as measured by net promoter scores), and elevated employee engagement (eNPS) scores. Our research in ...

If you have a low eNPS score, it may be time to reevaluate your company culture. Read our BambooHR review to learn more. 7. Understand the culture yourself (and encourage feedback). You should ...

Alorica Inc., a digitally-engineered, tech-enabled global customer experience (CX) leader, is celebrating a landmark achievement: all nine countries where Alorica operates in Latin America and the ...

Discover the Top 13 best employee engagement software platforms that are highly rated for their features, flexibility, and ...

eNPS (employee Net Promoter Score): A good proxy for “worker happiness,” but instead of relying on data from wearables, it uses explicit feedback from employees. Also groups employees based on ...