Joanne Jones, an Emergency Ambulance Practitioner at the Welsh Ambulance Service based in Denbigh, was headbutted twice by a patient, which also left her with a bloodied nose. The assault in 2023, ...

That's the message from the Welsh Ambulance Service in a plea to get people to stop phoning with non-emergencies. With public health services stretched thin in the U.K., there is no shortage of ...

The Welsh Ambulance Service says 15% of the more than 425,000 calls it received last year were for non-emergencies. They included calls for a chipped tooth, a finger stuck in a beer bottle and a ...

That's the message from the Welsh Ambulance Service in a plea to get people to stop phoning with non-emergencies.

The Welsh Ambulance Service has shared some of the inappropriate 999 calls it received over the past year. They include a call from someone who had chipped a tooth, someone whose pet alligator ...

Andy Swinburn, executive director of paramedicine, at the Welsh Ambulance Service NHS Trust, said: “Our emergency ambulance service exists for those whose life is in imminent danger.