Bret Taylor, CEO of Sierra and chairman of OpenAI, says AI agents will one day be the entire customer experience.

People increasingly see chatbots in human-like ways, and yet also doubt their competence—raising challenging questions for ...

Generative AI tools can mimic real conversations, which possibly is the key to having a language learning partner at your ...

Bots like ChatGPT are giving false and confusing answers to important home security questions -- here's why that matters.

Competition from China’s DeepSeek has accelerated the rollout of artificial intelligence assistants that show their “thinking ...

Four major AI chatbots are churning out "significant inaccuracies" and "distortions" when asked to summarize news stories, ...

Chinese internet search giant Baidu will make its advanced AI chatbot services free, as competition heats up among global ...

Hallucinations are the hottest problem in artificial intelligence, spurring companies and researchers to look for new ...

Elon Musk said on Thursday his AI chatbot, and ChatGPT challenger, Grok 3, is in the final stages of development and will be ...

Love in the age of AI is complicated, according to a new study from Sam Altman's futuristic project, World.

A technique called “test-time compute” can improve how AI responds to some hard questions, but it comes at a cost ...

While the chatbots gave me similar answers, the free version of China's ultra-efficient model has no messaging limits. But ...