As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

The Mon Health Medical Center Privacy and Security team has been alerted that local community members have received phone ...

A Shelter Pet Speed Dating event will be held from 11 a.m. to 1 p.m. Saturday, Feb. 15, at the Aiken County Animal Shelter, ...

Aberdeen police on Friday announced the arrest of a man in connection with a January homicide.Trevor Taylor, 34, was charged ...

Good morning, and welcome to Primaris REIT's Fourth Quarter 2024 Results Conference Call. At this time, all lines have been placed on mute. After the prepared remarks, there will be a ...

What’s Going On is a listing of activities taking place throughout the Downriver community. To submit an event, send an email ...

Q4 2024 Earnings Call Transcript February 11, 2025 Fidelity National Information Services, Inc. beats earnings expectations.

A pair of Wisconsin legislators are pushing for more transparency in the school referendum process in the state.

The city of Olean Recreation Department will host learn to skate classes that will be taught in March at the William O. Smith Recreation Center.

While many cloud call-center providers build customer relations ... with the customer information and history provided as the call is taken. The aim here is to maximize efficiency and workflows ...

If your church has always thought about hosting a week of shelter or volunteering at MCREST now is the time to do it.

Narcotics Anonymous meets Tuesdays at noon and 8 p.m. Wednesdays at 8 p.m., Thursdays and Fridays at noon and Sundays at 8 p.m. at the Jamison Center of Kindness, 1101 Couch St., Texarkana, Ark. The ...