Conversational-amplified prompt engineering (CAPE) is gaining interest and use by savvy generative AI users. I explain how it ...

How will content creators be compensated for material used by artificial intelligence? Disputes involving tech giants such as Google and Meta illustrate the issues involved.

This article breaks down these two types of artificial intelligence in simple terms, exploring their unique roles, ...

The retail industry’s rapid adoption of generative AI technologies ... intuitive search capabilities powered by gen AI will transform how customers discover products, both online and in stores.

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

Artificial intelligence is not a futuristic concept. It’s a strategic capability poised to deliver significant return on ...

The post contains 50 new customer stories, which appear at the beginning of each section of customer lists. The post will be ...

Even if they are aware, generative AI is now intertwined with many web browsers and apps. That’s where the University and our professors come in. Every time students hear a disclaimer on AI, the ...

Customer experience is improved with personalized, conversational ... AI Agent is built using Google’s Gemini with Vertex AI, which offers developers a fast way to build generative-AI-powered ...