As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

Along with this week’s roll call votes, the House also passed a bill (H.R. 207), to direct the Secretary of Commerce to establish a task force regarding shark depredation. MAPPING FEDERAL ...

We continue to investigate the small number of reports we received about 999 call failures. “We apologise sincerely for the inconvenience caused by the issues on our voice network.” ...

OpenAI and Japanese conglomerate SoftBank will each commit $19 billion to fund Stargate, a joint venture to develop data centers for artificial ... of OpenAI, the report said, citing OpenAI ...

Jan 22 (Reuters) - OpenAI and Japanese conglomerate SoftBank (9984.T), opens new tab will each commit $19 billion to fund Stargate, a joint venture to develop data centers for artificial ...

Data centers can justifiably be considered the beating heart of the digital economy, and their importance is set to expand in 2025 and beyond. For data center operators, this presents both ...

The RF Report Center helps investigators stay current on the fiscal status of their sponsored awards. This analytical tool allows researchers to see integrated information from the RF business system.

It’s reportedly part of “billions of dollars in private sector investment to build artificial intelligence infrastructure” that Donald Trump is preparing to announce, with the first project ...

South Korean President Yoon Suk-yeol has rejected allegations at his impeachment trial that he ordered members of the military to drag lawmakers out of the National Assembly during last month’s ...

President-elect Donald Trump is expected to call for a “revolution of common sense” and a “new era of national success” when he gives his inaugural address later Monday. “I return to the ...