A technology issue has caused Plano’s entire water meter system to collapse. The problem with company Aclara's water meter ...

The city of Plano approved $765,000 to hire more water meter technicians after a recent glitch with its electronic readers.

We hear from customers frustrated over surprise water bills. Investigative reporter Amy Davis is following up on the city’s ...

The City of Duncan put out a statement on Feb. 20 to help inform residents about the installation of new water meters.

Pipes that run through the unheated parts of your home, like the garage or basement, as well as pipes in the exterior walls are most susceptible to freezing. Any pipes directly exposed to the elements ...