Recent reforms killed most options for policyholders to sue their insurers in settlement disputes. The volume of complaints has spurred a warning.

Many people in York City can get help paying their wastewater bills through Pennsylvania American Water’s H2O Help to Others ...

To better support customers who prefer to pay their bills in person with cash or debit cards, California Water Service (Cal Water) has partnered with Walmart to enable these customers to pay their ...

Plano’s $10.6 million water meter system has failed, forcing the city to rely on manual readings for accuracy.

We hear from customers frustrated over surprise water bills. Investigative reporter Amy Davis is following up on the city’s ...

The acting city manager of Fort Lauderdale responds to letters to the editor complaining of unusually high water bills with ...

The Globe wants to hear from readers in or around the Boston-area about your water and sewer bills, in particular if you’re ...

Crews are working to fix a large water main break that left dozens of people in a Detroit neighborhood without power and heat ...

In June of 2021, Houston City Council voted to increase water rates every year on April 1 through 2026. The plan aims to ...

A technology issue has caused Plano’s entire water meter system to collapse. The problem will cost the city hundreds of ...

Laredo's new water bill adjustment program helps residents manage high bills from leaks or mistakes, starting March 1.