Plano is experiencing disruptions with its water meter system due to technical issues, costing hundreds of thousands of ...

The city of Plano approved $765,000 to hire more water meter technicians after a recent glitch with its electronic readers.

A technology issue has caused Plano’s entire water meter system to collapse. The problem with company Aclara's water meter ...

We hear from customers frustrated over surprise water bills. Investigative reporter Amy Davis is following up on the city’s ...

Plano’s $10.6 million water meter system was designed to automatically track water usage and ensure accurate billing. But now ...