"Now that the system is up and running we can actually see the diagnostics real time. We will be able to go out and address ...

Plano is experiencing disruptions with its water meter system due to technical issues, costing hundreds of thousands of ...

A glitch is forcing Plano officials to take an old-school approach to reading water meters. Trump-appointed judge rejects administration’s ‘emergency’ claim on birthright citizenship ...

Plano's digital water meters, upgraded in 2019 for $10.6 million, are experiencing major failures, with about 90% of the ...

The City of Duncan put out a statement on Feb. 20 to help inform residents about the installation of new water meters.

The city of Plano approved $765,000 to hire more water meter technicians after a recent glitch with its electronic readers.

A technology issue has caused Plano’s entire water meter system to collapse. The problem with company Aclara's water meter ...

We hear from customers frustrated over surprise water bills. Investigative reporter Amy Davis is following up on the city’s ...

Plano’s $10.6 million water meter system was designed to automatically track water usage and ensure accurate billing. But now ...

The Plano Water Meter situation has sparked concern among residents. Read about the solutions here as we speak to Shelby ...

With an extreme cold warning and winter weather advisory in effect for much of North Texas, families closely watched to see ...

The first phase of Houston’s water bill improvement plan is nearing completion. However, instead of improvements, many ...