Date of assessment: 3 September to 27 September 2024. The service is a care home with nursing care providing support to adults of all ages living with dementia. We carried out this assessment because ...

The Care Quality Commission (CQC) is asking people across Wiltshire to give feedback on their care, to help shape health and social services in their area and help CQC and partners understand the ...

Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 2 patients. On the day of our assessment, we ...

We carried out this announced on-site assessment on 3 December 2024. We found the practice had met regulations. Patients’ care and treatment was provided in line with current guidance. Infection ...

The services showed evidence of a good learning culture, and people using the services told us that they felt safe. People were safeguarded by the staff caring for them. People had appropriate risk ...

The service was not always well led. Staff shared a shared vision and culture, worked with capable and compassionate leaders and there were sound structures in place for staff to speak up. There was a ...

The service provided care in a kind and compassionate manner. Staff told us and we observed them treating people who used the service with kindness and respect. People were treated as individuals and ...

The service provided effective care. People had their needs assessed, and most people we talked to said they were involved in the planning of their care and that their care was regularly reviewed. We ...

The service was responsive to people’s needs. Staff told us and we saw in some documentation that people are included in their care and treatment choices with carers being involved where appropriate.

This service was registered by CQC on 5 February 2025. New services are assessed to check they are likely to be safe, effective, caring, responsive, and well-led.

Applications have opened for 3 non-executive director roles on the CQC Board. The appointments will be made by the Secretary of State for Health and Social Care and will be for up to 3 years.